Permanent Content
Alertbox
Jakob's column on Web usability.
Current Alertbox:
Gateway Pages Prevent PDF Shock
(July 28)
Spare your users the misery of being dumped into PDF
files without warning. Create special gateway pages that summarize the contents
of big documents and guide users gently into the PDF
morass.
Recent Alertbox Columns:
- PDF Unfit for Human Consumption (July 14).
- Information Foraging (June 30).
- Specialized Sites (June 16).
All Alertbox columns from 1995 to 2003.
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Reports
- Intranet usability and intranet portals.
- Return on investment from usability (ROI).
- E-mail newsletters: 79 design guidelines.
- PR sections of corporate websites.
- E-commerce: 207 design guidelines.
- Children: 70 age-specific guidelines.
Books
- Homepage Usability: 50 Websites Deconstructed.
- Designing Web Usability: The Practice of Simplicity.
Full list of books by Jakob Nielsen.
Recommended books by other authors.
Consulting Services
Nielsen Norman Group offers usability reviews, keynote speeches, workshops and seminars, user testing (international and domestic).
About Jakob Nielsen
About This Site
- Why this site has almost no graphics.
- Portal traffic referral statistics.
- Copyright and reprint rules.
News
User Experience 2003 Conference
- Chicago: September 21-25.
- London: October 6-10.
28 full-day tutorials on all aspects of user experience, from information architecture and intranet usability to writing for the Web.
4.5 Mice
MacWorld magazine
reviews our software package that checks whether designs follow the guidelines
for making websites and intranets usable for users with disabilities. (Note that
the software runs on both Mac and PC.)
Summary: 4.5 mice out of 5, thorough and useful testing tool [...] invaluable
.
(Product info).
Interviews
- New York Times: White House E-Mail System Becomes Less User-Friendly (also on CNN).
- Sunday Herald Want to know all about the Edinburgh festivals? Then don't visitscotland.com.
- New York Times Net Profiling Lures Advertisers.
- IT Week Good design pays off
- Intranet Professional Critical Issues in Intranet Design.
- Publish The future of Web publishing
- BBC How the web makes 'desk-chair generals' of us all.